Responsible Gaming – Ontario PinStars Casino

At Ontario PinStars Casino, we believe that gaming should always be an enjoyable and entertaining activity. While our platform offers exciting games and big rewards, we also recognize the importance of responsible gaming. We are committed to providing players with the tools and resources needed to maintain control over their gambling habits and ensure a safe, fair, and responsible gaming experience.

Our Commitment to Responsible Gaming

We encourage all players to follow safe gaming practices and make informed decisions. Our responsible gaming policies are designed to:

  • Promote gaming as a fun and recreational activity rather than a way to make money.
  • Encourage financial responsibility by providing budgeting and limit-setting tools.
  • Provide resources and self-help tools for players who need assistance.
  • Support players who wish to take a break from gambling through self-exclusion options.
  • Prevent underage gambling and protect vulnerable players.

Signs of Problem Gambling

It’s important to recognize when gambling stops being fun and starts becoming a problem. Ask yourself the following:

  • Do you spend more money or time gambling than you originally planned?
  • Have you tried to cut back on gambling but found it difficult?
  • Do you gamble to escape stress, anxiety, or financial troubles?
  • Are you borrowing money to continue gambling?
  • Have you neglected responsibilities, work, or relationships due to gambling?
  • Do you feel guilty or anxious after gambling?

If you answered yes to any of these, you may need to re-evaluate your gaming habits and consider using our responsible gaming tools or seeking support.

Responsible Gaming Tools

At Ontario PinStars Casino, we provide several tools to help you manage your gaming behavior responsibly:

1. Deposit & Spending Limits

Players can set daily, weekly, or monthly limits on:

  • Deposits – Control how much money you add to your account.
  • Losses – Set a maximum amount you’re comfortable losing.
  • Bets – Restrict the amount you can wager per game.

Once set, lowering your limits takes effect immediately, while increasing limits requires a cooling-off period.

2. Session Time Limits

Keep track of your playing time by setting session duration limits to prevent excessive gaming.

3. Reality Checks & Reminders

Receive notifications and reminders about how long you’ve been playing to stay aware of your gaming activity.

4. Cooling-Off Period

If you need a short break, you can temporarily suspend your account for a cooling-off period of a few days to several months. During this time, you won’t be able to access your account until the set period expires.

5. Self-Exclusion

For players who need a longer break, self-exclusion is an option for a period ranging from 6 months to 5 years. Once activated:

  • You will not be able to log in, deposit, or place bets during the exclusion period.
  • Any attempt to create a new account will result in a permanent ban.
  • Your funds will remain secure, and withdrawals can still be processed.

Self-exclusion cannot be reversed until the selected time period has ended.

6. Account Closure

You have the right to close your account at any time for any reason. If you’re struggling with gambling-related issues, we recommend self-exclusion as a stronger protective measure.

Preventing Underage Gambling

At Ontario PinStars Casino, we strictly enforce age verification policies to prevent minors (under 18) from accessing our platform.

Tips for Parents & Guardians

  • Always log out of your account after playing.
  • Avoid saving passwords on shared devices.
  • Keep payment details secure and out of reach.
  • Use parental control software to block access to gambling websites.

Recommended Parental Control Tools:

Net Nanny – www.netnanny.com
Cyber Sitter – www.cybersitter.com

If you suspect an underage user is accessing our platform, report it immediately, and we will take appropriate action.

External Support & Resources

If you or someone you know is experiencing gambling-related issues, professional support services are available:

  • Gambling Therapy – Offers free, confidential support worldwide.
  • Gamblers Anonymous – A global support group for individuals struggling with compulsive gambling.
  • GamCare – Provides advice, support, and treatment for problem gamblers.

For additional protection, software solutions like BetFilter and GamBlock can help block access to gambling websites.

Responsible Gaming is a Shared Responsibility

At Ontario PinStars Casino, we believe that gambling should always be a positive and enjoyable experience. We encourage players to set limits, stay in control, and seek help when needed.

Remember: Gaming should be fun, not stressful. Play responsibly, and if you need support, don’t hesitate to reach out!

For more information on responsible gaming tools, visit our support section or check out our Responsible Gaming resources.

Play smart, stay in control, and enjoy the best gaming experience at Ontario PinStars Casino!